Booking & Payment Condition

Himalayan Respo Trek is a well-known trekking and touring company in Nepal. We accept your bookings under the following terms and conditions.

Advance Payment: We need photo copy of your passport, when you confirmed trip and 25% of the total price is required as an advance for confirmation of the tour booking.


Payment: Payments may be wired or draft to be sent to our following banking address:

Please use any one from the following bank accounts for your convenience. Telegraphic transfer to Responsible Treks.
 

Bank Service Charge: Bank service charge for money transfer should be paid by the clients themselves at the time of deposit.


Credit Card Payment: In addition, payments can be made by Credit Card as well. If you would like to make the payment by Credit Card; fill the information as below and send it to ardhimal@wlink.com.np

 

 
Confirmation & receipt: After receiving photo copy of your passport, and 25% advance form you, we send you final confirmation receipt.

Full Payment: Remaining balance can be made after your arrival in Nepal. Full payment should be made before trip departure. Be mindful, we also reserve the right to cancel your trip provided full amount is not paid in time.

Last minute booking: We accept your last minute booking (15 days prior to tour departure date).

Cancellation & Unused Services by the Client: Regardless of the reason, unused services during the tour including transportation, hotel accommodation, meals and sightseeing are almost neither refundable nor exchangeable. But in a considerable condition refund is possible if it is according to the rules of booking & cancellation of service providers. Because amount is paid already to all the related service providers for the trip. Cancellation of a confirmed booking must be made by the Client in writing either in written documents. Cancellation shall valid with approval from the company after receiving document & according to the rules of refund .

Change of departure date after confirmation is not permitted. But can be negotiated to change it with other trip of same nature & same cost. Transfer of booking to another person may be accepted.

Health & Fitness Requirements: The Company is unable to accommodate participants with physical or mental disability who require special attention. Our tours involve frequent and strenuous walking and stair climbing. A high level of fitness is required of all clients. A client who is deemed unreasonably impeding the progress of the tour due to physical disability will be removed from the tour at the client's expense.

Insurance: The Company strongly recommends that all travelers purchase trip cancellation & interruption, hospital and medical, and baggage insurance to protect their travel plans.

Travel insurance is compulsory for all Clients undertaking any tour. It should provide adequate protection for the full duration of the tour to cover personal injury, medical expenses, repatriation expenses, helicopter evacuation, loss of luggage, etc.

Risk & Liabilities: We are committed to providing the best services which will give you a once in a life time journey In this connection, we perform our duties honestly & seriously to make your journey very smooth & pleasant. However, the entire programs in Nepal/Tibet/Bhutan are conducted strictly under the rules and regulation of theirs’ own Govt. policies.

Therefore Responsible Trek and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstance out of our control such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident, Any extra cost incurring there of shall be borne by the clients on the spots.

Also company will not be responsible on any loss, theft or damages of you belongings. It comes completely in your care & aware.

Complaint & Claim against the Company: Any complaint must be brought to the attention of the tour guide immediately while on the tour. Any claim against the Company must be filed in writing and be received by the Company within 30 days upon completion of the tour.

Clients must be aware that there may be different living standards and practices outside of their home country including but not limited to provision of utilities such as water, electricity, accommodation, food preparations and services of all kinds. Under no circumstances shall the Company be responsible for any inconvenience, loss, damage or injury resulting from these conditions.

We hope our valuable guests understand the conditions even it is not referred here & cooperate us to make the trip smooth, pleasant & remarkable.

Thank you

Reservation with the Company confirms that the client has read, understood and agreed to each and all of the above terms and conditions